This Privacy Policy describes how our hotel collects, uses, stores, and protects personal information of guests, visitors, and website users. By using our services or staying at our hotel, you agree to this policy.
Information
We Collect We may collect the following information:
* Guest details: Name, address, phone number, email ID, nationality, and government-issued ID details.
* Booking details: Reservation dates, room type, preferences, and special requests.
* Payment information: Billing details and transaction records (securely handled via authorized payment gateways).
Purpose of Data Collection
Your information is used to:
* Process bookings, check-ins, and check-outs
* Provide hospitality services and customer support.
* Meet legal, regulatory, and statutory requirements.
* Improve hotel services and guest experience.
* Send booking confirmations and
service-related communications.
Information Sharing
We do not sell or rent guest information.
Data may be shared only with:
* Government or law enforcement authorities as required by law.
* Trusted service providers for booking, payments, or IT support.
* Third parties with guest consent.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard personal information from unauthorized access, loss, or misuse.
Data Retention
Personal data is retained only as long as required for legal, operational, or business purposes.
Cookies
Our website may use cookies to enhance browsing experience. Users may manage cookie preferences through browser settings.
Guest Rights
Guests may request access, correction, or deletion of personal data, subject to applicable laws.
Policy Updates
This policy may be updated periodically. The latest version will be available on our website or at the hotel reception.
Contact Us For any privacy-related concerns, please contact the hotel management